Newmarket Holidays Appoints New Director of E-commerce

Newmarket Holidays has appointed a new Director of E-commerce, Dwaine Bryan, to drive innovation and evolve the online environment as part of the escorted tour operator’s e-commerce strategy. Having previously worked across a wide range of recognised lifestyle and retail brands, Bryan is an all-round e-commerce professional expert in increasing revenue through improved user experience, marketing, and merchandising skill.

Bryan brings twenty years of experience in managing all aspects of e-commerce and an impressive portfolio of skills spanning leadership, website builds, enhancements and redesigns as well as analytics implementation and content management. With a background in fashion merchandising, where he discovered his passion for e-commerce, Bryan is a specialist in transformation scale-up projects and has been able to apply the disciplines that come with merchandising with a good appreciation of the technical side of e-commerce and a strong commercial awareness. He has worked across luxury fashion, retail and hospitality sectors with tenures at companies such as Monsoon, Soho House, Mothercare and Thom Sweeney.

Commenting on his appointment, Bryan said: “I am excited to be joining the team at Newmarket Holidays and I look forward to evolving the online environment we have into an immersive, engaging and exciting place for both our new and existing customers. We want them to begin their wish-list holidays from that first online touchpoint and to work in conjunction with the service we already provide via a passionate sales team and network of travel agents.

My mum worked within travel, working for British Airways, Travelscene, Portman Travel and Travel Counsellors over her 35-year career in the industry, so travel is in the blood, and I can’t wait to get stuck in.”

Remarking on the latest addition to the Newmarket Holidays’ team, Nikki Bail, Head of People and Culture, said: “It’s wonderful to have Dwaine on board to continue the innovation of our e-commerce strategy. He’s already making an impact and it’s great to have him as part of our Leadership Team.”

Newmarket Holidays is currently recruiting for various roles across the company. Anyone interested in joining one of the UK’s largest independent specialist tour operators should head to the operator’s Careers page to find out more or email recruitment@newmarketholidays.co.uk.